StairBox Reviews
StairBox has an overall rating of 4.7 based on 105 reviews. Customer feedback on StairBox is mixed: StairBox reviewers highlight positive aspects like wide selection of stair parts, competitive pricing, helpful customer service, easy online ordering, which strongly appeal to homeowners, contractors, DIY enthusiasts. However, StairBox is often criticized for its long shipping times, occasional product quality issues, limited customization options, website navigation challenges.
105 reviews
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How would you rate StairBox?
All StairBox Reviews (105)
JamesLambert
February 23, 2023
"Great service and punctual delivery"
Fantastic service and right on schedule
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smallrabbit595
February 22, 2023
"Fantastic business"
Awesome company, high-quality item
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bluezebra917
February 22, 2023
"Awesome Service"
The service was incredible, and the staircase turned out perfect. I’ll surely call them up again without a second thought. Totally recommend them!
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smallfish459
February 22, 2023
"Great stairs, as usual, simple to install."
Great stairs, as usual, simple to install.
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StaceyBlount
February 22, 2023
"Been a customer for quite a while"
Been a customer for quite a while. Super pleased with the service and the prices. Great job!
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BonnieMiller
February 22, 2023
"Perfect in Every Aspect"
I had my small cottage staircase designed and priced on the same day, and it showed up in under two weeks for way less than half what any local maker would charge. Plus, it arrived already primed! I really can't find anything wrong with this staircase, and everyone I interacted with, from the design phase to delivery, was super professional, helpful, and really understood what I needed. Big thanks to Stairbox!
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Gilbert.Carroll
February 22, 2023
"Simplified Installation"
Measuring can be a tad stressful, but the stairs fit perfectly, thank goodness. I had a skilled guy assist me with the installation, and he really got the layout. I might've messed up the Newell post cutting, so a detailed pictorial guide could be useful for folks like me who aren't so handy. Completed the job in just two hours, fantastic!
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CassandraGeorge
February 22, 2023
"Awesome item"
Awesome item, perfect fit
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HazelRichardson
February 22, 2023
"Great item arrived promptly at a..."
Great item arrived promptly at a price that's more than fair.
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organicgoose474
February 21, 2023
"Awesome service both online and via phone"
Awesome service both online and via phone! I've had the same delivery guy for the past 6 flights of stairs, Luke (hope I remembered the name correctly, haha). He’s always super helpful, friendly, and professional.
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orangelion990
February 21, 2023
"Arrived right on schedule!"
Showed up exactly when promised, and the price was quite fair. It was crafted nicely and fit our opening like a glove. Kudos to Stairbox!
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silverpanda228
February 21, 2023
"Ordered Items Arrived Damaged"
We placed an order, but the items showed up damaged. We sent the photos, yet nobody has reached out to us. Thanks!
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angryleopard712
February 21, 2023
"Review of Stair Box"
I've tried out Stair Box in the past, and I'm consistently impressed by how fast and simple it is to order stuff. I checked out quotes from other vendors, and Stair Box had the best deal by a long shot. They delivered right on time, the product is top-notch, and the price is fantastic—what more could you want?
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LydiaGardner
February 21, 2023
"Great quality and fit perfectly..."
The quality is top-notch and it fit just right once assembled.
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Clifton.Welch
February 21, 2023
"Great item!"
This is a great item! I’ll surely use it again for upcoming projects.
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